Kelly and Michael

FREQUENTLY ASKED QUESTIONS

Find answers to your questions here!

  1. How can I get tickets to LIVE?
  2. I have tickets to see LIVE – how do I find the studio?
  3. I wasn’t able to get tickets to LIVE, but I’d still love to try and see the show – do you have a standby line?
  4. How can I send a question or comment to the show?
  5. How can I get a tape of the show?
  6. I’m on the Recipes page but I’m not seeing the latest recipe from today’s show – Help!
1. How can I get tickets to LIVE?

For info on how to obtain tickets for “LIVE with Kelly and Michael,” please click here.

Please note: Children under the age of 18 must be accompanied by an adult and children under 10 years are not permitted. Eating, drinking or smoking in studios is not permitted.

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2. I have tickets to see LIVE – How do I find the studio?

The studio’s official address is: 7 Lincoln Square, New York, NY 10023. However, the easiest way to locate the studio is to find the corner of West 67th and Columbus Ave. Click Here for a map.

Please note: Children under the age of 18 must be accompanied by an adult and children under 10 years are not permitted. Eating, drinking or smoking in studios is not permitted.

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3. I wasn’t able to get tickets to LIVE, but I’d still love to try and see the show – Do you have a standby line?
Yes, if you would like to try and see the show without tickets, we do have a standby line. Standbys are encouraged to come to the studio (corner of West 67th and Columbus Ave.) as early as 7:00AM for a standby number. After our ticket holders are seated, it is first come, first served from the standby line.Back to Top
4. How can I send a question or comment to the show?

If you have a question or comment for LIVE and would like to contact the show, here’s how:

Mailing Address:

“LIVE with Kelly and Michael”

7 Lincoln Square

New York, NY 10023

Or you can fax us your letter:

Fax Number: (800) 330-1106

Email:

Click here to send us a message!
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5. How can I get a tape of the show?
We do not give away or sell copies of the show.
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6. I’m on the recipes page but I’m not seeing the latest recipe from Today’s Show – Help!

Full recipes are added as soon as we receive them from the chefs. You can also use the Search feature to look up a particular chef or recipe. Another cause of your issue might be that your internet browser is still storing/showing a previously-viewed version of the Recipes page. This is especially common with users surfing the internet through the AOL client. To resolve this, we recommend clearing your browser’s cache via Internet Explorer or Firefox. Here’s how:

Internet Explorer users:

  • Under “Tools” at the top of the browser window, select “Internet Options.”
  • In the window that pops up, click the “Delete files” button and “OK.”
  • Once that is done running, click the “Settings” button in that same area.
  • Under “Check for newer version of stored pages:” make sure that the button next to “Every visit to the page” is checked. Click “OK” to close out . the pop-up box.
  • Close your Internet Explorer window, reopen it and return to the Recipes page to load the most current content.

Firefox users:

  • Go under “Firefox” and select “Preferences”.
  • Then click the “advanced” tab.
  • Click the “Clear Now” button.
  • Then close your Firefox window, reopen it and return to the Recipes. page to load the most current content.

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